Stop Buying AI Tools: Why Process Beats Technology Every Time

This article is excerpted from “AI Essentials for Tech Executives: A Practical Guide to Unlocking the Competitive Potential of AI” by Hamel Husain and Greg Ceccarelli, published by O’Reilly Media, Inc., 2025. Reproduced with permission. One of the first questions I ask tech leaders is how they plan to improve AI reliability, performance, or user […]
