Frequently asked questions
Frequently asked questions
Who has access to the JupyterHub server?
Who has access to the JupyterHub server?
All of your organization members have access to the JupyterHub server.
What happens when a new member is added to the organization?
What happens when a new member is added to the organization?
When a new member is added to the organization, they are automatically added to the JupyterHub server.
What happens when a member is removed from the organization?
What happens when a member is removed from the organization?
When a member is removed from the organization, they are no longer able to access the JupyterHub server, but their data is preserved. They can be re-added to the organization and JupyterHub server.
Integrations
Do you offer integrations with external services?
Do you offer integrations with external services?
Yes, with additional tier 2 paid support. Please open a support ticket to discuss your needs.
How do I restart my notebook kernel?
How do I restart my notebook kernel?
You can restart your notebook kernel by clicking the Restart button in the top right corner of the notebook.
How do I update my notebook environment?
How do I update my notebook environment?
You can update your notebook environment by clicking the Update button in the top right corner of the notebook.
GPU Support
Can I use a GPU with my Jupyter Notebooks?
Can I use a GPU with my Jupyter Notebooks?
We do not offer GPU support for JupyterHub at this time.
Help and training
Do you offer support for JupyterHub?
Do you offer support for JupyterHub?
Yes! You can submit support tickets if you need assistance.
Do you offer training for JupyterHub?
Do you offer training for JupyterHub?
We do not offer training for Jupyter at this time.
Do you have a question not answered here?
Do you have a question not answered here?
Please contact us for more information.