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The Value of a Support Subscription

Deliver Enterprise-Ready Solutions and Get Continuous Value Throughout Your Journey

  • Security Alerts and Patches
  • CVE Reports and Notifications
  • Virus / Spyware / Malware Scanning
  • Remediation of Infringing Code
  • Professional Support Team with High Customer Satisfaction
  • Access to Anaconda Experts
  • Self-Serve with Knowledge Base and How-To's
  • Rapid Break/Fix Support for Anaconda-Sponsored OSS Projects
  • Manage Communication and Fixes to Other OSS Projects
"Thanks to Anaconda support, I have access to real Python experts who not only answer my questions, but also suggest ideas that I probably would not have considered otherwise." — Brian Toby, Group Leader · Argonne National Laboratory

Support Subscription Plan Highlights

  • Business hours access to Support Engineers via email, web and phone
  • Less than 24 hours response time for critical issues
  • Remote troubleshooting of installation and configuration issues for Anaconda, conda and OSS packages across Windows, Linux and macOS
  • Customer support portal to manage all communications
  • Access to exclusive content and know-how

Community Support Options


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Community Support

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Anaconda Blog

Thoughts, tutorials, product updates and more from Team Anaconda

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