Deploy Anaconda Enterprise with Confidence

World-Class Support for Anaconda Enterprise

Anaconda's Unique Enterprise Support Value

Unlike generic data science platform vendors, we offer in-depth Python and R support with Anaconda Enterprise 5. We'll answer your questions about how to get the most out of Anaconda Python and R and not just point you to open source online documentation if you get stuck.

  • Security Alerts and Patches
  • CVE Reports and Notifications
  • Virus / Spyware / Malware Scanning
  • Support staff with Anaconda Distribution expertise
  • Access to Anaconda's experts
  • Knowledge Base and How-To's
  • Full support for Anaconda Python/R in addition to Anaconda Enterprise
  • Support for Anaconda-Sponsored OSS Projects
  • CVE bug fixes for popular Conda packages
"Thanks to Anaconda support, I have access to real Python experts who not only answer my questions, but also suggest ideas that I probably would not have considered otherwise." — Brian Toby, Group Leader · Argonne National Laboratory

Anaconda Enterprise Support Highlights

  • 24x5 access to Support Engineers via email, web and phone
  • Response time SLA for all classes of issue
  • Remote troubleshooting of installation and configuration issues for Anaconda, conda and OSS packages across Windows, Linux and MacOS
  • Customer support portal to manage all communications
  • Access to exclusive content and know-how

Free Open Source Community Support Options

Open Source Documentation

Official Anaconda open source documentation

Read the Documentation

Community Support

Resources from Anaconda's Open Source Contributors and the community

Get Community Support

Anaconda Blog

Tutorials, how-to posts and product updates from Anaconda

Check the Blog