Deploy Anaconda Enterprise with Confidence
World-Class Support for Anaconda Enterprise
Anaconda's Unique Enterprise Support Value
Unlike generic data science platform vendors, we offer in-depth Python and R support with Anaconda Enterprise 5. We'll answer your questions about how to get the most out of Anaconda Python and R and not just point you to open source online documentation if you get stuck.
- Security Alerts and Patches
- CVE Reports and Notifications
- Virus / Spyware / Malware Scanning
- Support staff with Anaconda Distribution expertise
- Access to Anaconda's experts
- Knowledge Base and How-To's
- Full support for Anaconda Python/R in addition to Anaconda Enterprise
- Support for Anaconda-Sponsored OSS Projects
- CVE bug fixes for popular Conda packages
"Thanks to Anaconda support, I have access to real Python experts who not only answer my questions, but also suggest ideas that I probably would not have considered otherwise." — Brian Toby, Group Leader · Argonne National Laboratory
Anaconda Enterprise Support Highlights
- 24x5 access to Support Engineers via email, web and phone
- Response time SLA for all classes of issue
- Remote troubleshooting of installation and configuration issues for Anaconda, conda and OSS packages across Windows, Linux and MacOS
- Customer support portal to manage all communications
- Access to exclusive content and know-how
Free Open Source Community Support Options
Community Support
Resources from Anaconda's Open Source Contributors and the community