> ## Documentation Index
> Fetch the complete documentation index at: https://anaconda.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing your account

export const TroubleshootSolution = ({children}) => <>
    <hr className="my-3 w-full" />
    <details className="mt-3">
      <summary className="cursor-pointer font-semibold text-base mb-1">
        Solution
      </summary>
      <div className="mt-2 ml-4" data-component-part="step-content">
        {children}
      </div>
    </details>
  </>;

export const TroubleshootCause = ({children}) => <details className="mt-3 mb-2">
    <summary className="cursor-pointer font-semibold text-base mb-1">
      Cause
    </summary>
    <div className="mt-2 ml-4" data-component-part="step-content">
      {children}
    </div>
  </details>;

export const TroubleshootTitle = ({children}) => <>
    <p className="m-0 font-semibold text-xl leading-tight mb-2" role="heading" aria-level={3}>
      {children}
    </p>
    <hr className="my-3 w-full" />
  </>;

export const Troubleshoot = ({children}) => <div className="callout my-4 px-5 py-4 overflow-hidden rounded-2xl flex gap-3 border troubleshoot-admonition dark:troubleshoot-admonition" data-callout-type="troubleshoot">
    <div className="mt-0.5 w-4">
      <svg width="14" height="14" viewBox="0 0 640 640" fill="currentColor" className="w-4 h-4" aria-label="Troubleshoot">
        <path d="M541.4 162.6C549 155 561.7 156.9 565.5 166.9C572.3 184.6 576 203.9 576 224C576 312.4 504.4 384 416 384C398.5 384 381.6 381.2 365.8 376L178.9 562.9C150.8 591 105.2 591 77.1 562.9C49 534.8 49 489.2 77.1 461.1L264 274.2C258.8 258.4 256 241.6 256 224C256 135.6 327.6 64 416 64C436.1 64 455.4 67.7 473.1 74.5C483.1 78.3 484.9 91 477.4 98.6L388.7 187.3C385.7 190.3 384 194.4 384 198.6L384 240C384 248.8 391.2 256 400 256L441.4 256C445.6 256 449.7 254.3 452.7 251.3L541.4 162.6z" />
      </svg>
    </div>
    <div className="prose min-w-0 w-full">{children}</div>
  </div>;

Anaconda accounts are shared across all Anaconda products, including Anaconda.org and Anaconda.com. You don't need an account to search for public packages on Anaconda.org, but an account enables you to do the following:

* Author and manage packages
* Upload packages
* Create organizations

This page contains information on creating and managing an Anaconda account in Anaconda.org.

## Creating an account

To sign up for an Anaconda account:

1. On Anaconda.org, click **Sign up**.
2. From here, you can sign up via a Google, Microsoft, or GitHub account, or select **Sign Up with Email** and enter an email and password.
3. If you chose **Sign Up with Email**, verify your account using the email sent to your email address.
4. Enter your name and optional information about yourself.
5. Create a username and select **Save Username**.

<Tip>
  Anaconda.org displays your profile photo if the email address you used to register on Anaconda.org is associated with a Gravatar account. To associate your email address or change your Gravatar profile photo, go to [gravatar.com](https://gravatar.com/).
</Tip>

## Signing in

You have several ways you can sign in to Anaconda.org, depending on your setup:

<Tabs>
  <Tab title="Browser sign-in">
    1. On [Anaconda.org](https://anaconda.org), select **Sign In**.
    2. Sign in using any of the following:

       * your Anaconda.org username and password
       * your Anaconda account credentials
       * a linked Google, Microsoft, or GitHub account

    <Note>
      Enterprise Single Sign-On or Single Sign-On (ESSO/SSO) users should enter their email address and click **Sign In** to use single sign-on.
    </Note>
  </Tab>

  <Tab title="Terminal">
    1. Sign in to Anaconda.org using the following command:

       ```sh theme={null}
       anaconda login --at anaconda.org
       ```

    2. On the browser page that appears, sign in using any of the following:

       * your Anaconda.org username and password
       * your Anaconda account credentials
       * a linked Google, Microsoft, or GitHub account

    <Note>
      Enterprise Single Sign-On or Single Sign-On (ESSO/SSO) users should enter their email address and click **Sign In** to use single sign-on.
    </Note>
  </Tab>

  <Tab title="CI/CD flows">
    CI/CD or other non-interactive flows should sign in to Anaconda.org using [tokens](/tools/anaconda-org/admin-guide/tokens).
  </Tab>
</Tabs>

## Viewing your user profile

To view your user profile:

1. Log in to Anaconda.org.
2. Select the user dropdown menu.
3. Select *Profile*.

<Tip>
  You can also view your user profile by navigating to `https://anaconda.org/users/<USERNAME>`.
</Tip>

Your user profile displays general profile information, including your username and email address. It also displays any organizations you are a member of and any packages you have uploaded to your account.

## Updating your user profile

To update your user profile:

1. Log in to Anaconda.org.
2. Select the user dropdown menu.
3. Select *Settings*.
4. On the **Public Profile** page, update your profile information.
5. Select *Update Profile*.

## Resetting your password

To reset your password:

1. Log in to Anaconda.org.
2. Select the user dropdown menu.
3. Select *Settings*.
4. Select **My Account** in the left-hand menu. Verify your password, if prompted.
5. In the **Change Password** section, enter your old password, then enter and confirm a new password.
6. Select **Change Password**.

## Upgrading or downgrading your plan

If you require more private packages or storage space than is included in a personal plan, [contact Anaconda](https://www.anaconda.com/contact) so we can customize a plan for you.

## Troubleshooting

<Troubleshoot>
  <TroubleshootTitle>
    ### Captcha not appearing when trying to create an Anaconda.org account on Firefox
  </TroubleshootTitle>

  <TroubleshootCause>
    The captcha at the bottom of the **Sign In** panel on [Anaconda.org](https://anaconda.org/) sometimes fails to appear on Firefox browsers. The captcha may be blocked by an ad blocker extension, tracking blocker extension, or Firefox's privacy settings.<br /><br />

    <Frame>
      <img src="https://mintcdn.com/anaconda-29683c67/opbTXGcYjx4zM8zO/images/firefox-missing-captcha.png?fit=max&auto=format&n=opbTXGcYjx4zM8zO&q=85&s=833251218983f87a5bdcecdbbc8f3670" alt="" width="3460" height="2006" data-path="images/firefox-missing-captcha.png" />
    </Frame>
  </TroubleshootCause>

  <TroubleshootSolution>
    1. Refresh your browser and try again. If refreshing multiple times, wait a few seconds between each refresh.
    2. Check your extensions. Extensions that block tracking or ads may also block the captcha.
    3. Check your browser settings. Privacy settings may block the captcha.
    4. Open the [sign in page](https://anaconda.org/) in a [private browsing window](https://www.mozilla.org/en-US/firefox/features/private-browsing/).
  </TroubleshootSolution>
</Troubleshoot>

<Troubleshoot>
  <TroubleshootTitle>
    ### "URI no longer exists and has been permanently removed" 410 error when attempting to upload notebooks or environments to Anaconda.org
  </TroubleshootTitle>

  <TroubleshootCause>
    The Notebooks and Environments features have been removed from Anaconda.org as part of an initiative to streamline and improve Anaconda.org and enable the site to focus on package hosting and management. Because of this, notebook and environment files can no longer be uploaded to Anaconda.org using the `anaconda upload` command.
  </TroubleshootCause>

  <TroubleshootSolution>
    Although you can no longer upload notebooks to Anaconda.org, you can share your notebooks with others using [Anaconda Notebooks](https://nb.anaconda.com) instead. Anaconda Notebooks come with their own preloaded Environments and allow you to create your own custom environments as well. For more information on sharing notebooks with Anaconda Notebooks, see [Sharing notebooks](/tools/anaconda-notebooks/sharing-notebooks).
  </TroubleshootSolution>
</Troubleshoot>

<Troubleshoot>
  <TroubleshootTitle>
    ### Users don't have passwords for `anaconda-client` login to Anaconda.org
  </TroubleshootTitle>

  <TroubleshootCause>
    If you created an account on Anaconda.org and used the Google, Microsoft, or GitHub authorization options to sign up, you do not have a password associated with your account. `anaconda-client` v1.13.1 and older require a username and password to log in to anaconda.org.
  </TroubleshootCause>

  <TroubleshootSolution>
    To log in to anaconda.org without a password using `anaconda-client`, you must update `anaconda-client` to v1.14.0 or later in your base environment:

    1. Open Anaconda Prompt (Terminal in macOS/Linux).
    2. Update or install `anaconda-client` by running the following command:

       ```sh theme={null}
       conda install --name base "anaconda-client>=1.14.0"
       ```
    3. Log into Anaconda.org:

       ```sh theme={null}
       anaconda org login
       ```
    4. A browser window opens to authenticate you to Anaconda.org. Sign in with your account credentials to complete authentication in the browser.
  </TroubleshootSolution>
</Troubleshoot>